| FAQ'S
How long will it take to get my order?
Orders ship in 1-3 days. It takes
between 2-5 days to get to the destination, depending on your zip code. Your
order is acknowledged by e-mail. If you need a rush order, please
let us know. For International orders, it can take between 3-5 weeks to get
to the destination. You will receive a confirmation that your
order has been shipped via e-mail. The shipping cost is higher, so you must first contact us.
Are the sunglass pins made of "Good Quality
Material"?
Yes, the pins are made of good quality material!
The pins are securely attached to the sunglasses. The pins are manufactured
outside of the United States. The size of the the sunglass pins
are 2" long by 5/6 wide. They are packaged in clear plastic
bags with a "Warning that the pins are not suitable for children under
the age of 4".
On this website you will find excellent ideas on how
you can use the pins, but using your own imagination is always
fun! Click here to see some of our
suggestions. On this
page for your convenience we have place a link to the order form.
What methods of payment are accepted?
We accept PayPal, Visa, MasterCard and
Discover. Company checks will be accepted upon prior
approval. A one page literature featuring the pins and suggested
ideas is enclosed in each order.
Can I return or exchange an item?
Yes, we accept both refunds and exchanges, but
they must first have prior approval within 30 days. The shipping
fee is not refundable! Items must be received within the 30 day
time limit. A company check will be issued for the return, less
the shipping fee.
How much are your shipping charges?
Shipping charge is $5.00 for 144 pins shipped by
ground through the US
Post Office.
For orders of 288 pins and 576 pins or more we will ship them by
2nd Day Air through the US Post Office at the following shipping rates:
$7.50 for 288 pins, $12.00 for 576 pins, $15.00 for 1,152 pins, $22.00 for 2,304 pins, and
$28.00 for 3,456 pins. Of course, if you need a Rush order, we will do
everything we can to best accommodate you.
Do you ship Internationally?
We ship all over the world, but you must first
contact us for additional shipping fees. International shipping is
an additional cost based on the US Post Office current rates.
Costs must first be calculated and we will email you with the
information. We do the necessary paperwork for the Custom
Declaration. If your shipment is lost, we are not responsible, unless
you purchase the additional insurance. Please remember that
International shipping can take anywhere from 3-5 weeks.
How do I contact you?
The fastest way to get a reply is via email
at: sunglasspins@aol.com.
If you need to communicate via phone, please call us at: 702 396 0789 or
our Toll Free number: 800 959 2811.
Can I cancel an order once it has been processed
and paid for?
Yes you can, if you contact us before your
order is mailed. We will try our best to assist you with your
cancellation. |
